Refund policy

Return and Refund Policy

Due to the custom nature of our products, we do not accept returns or offer refunds. Each favor is made specifically for your order, ensuring a unique and personalized touch for your special event.

Reporting Issues

If there are any issues with your items, please report them within 48 hours of delivery. To report an issue, please follow these steps:

1. Contact Us: Send an email to our customer service team at starsforfavors@gmail.com with your order number and a detailed description of the issue.
2. Provide Evidence: Attach clear photos of the items showing the issue or damage.
3. Resolution: Our team will review your report and respond within 2 business days to address and resolve the issue.

We are committed to ensuring your satisfaction and will do our best to resolve any problems promptly. Thank you for understanding our policy and for choosing our custom-made favors for your celebration!